If you are not entirely satisfied with your purchase, I am here to help!
Each Axe leather strap is handcrafted and made to order. Only unused/undamaged straps are eligible for return, within 14 days of receiving your strap. If the strap has been used I cannot refund the purchase. Please decide if you like your strap BEFORE attaching it to your guitar or adding strap locks etc..
If you choose a custom color combination, or length, all sales are final, these straps cannot be resold.
If your strap shows defective material or faulty workmanship, you may get an exchange, if it is within 1 year of purchase date.
If you got the strap and decided you would like a different length, you may purchase an additional tail piece, made to the length of your choosing.
For all returns email firstname.lastname@example.org or call 206-799-0522 for a return merchandise authorization and I will email you a shipping label. Please do not send merchandise without a return merchandise authorization. Axe Leather Co. will not be responsible for returns sent without an RMA.